Frequently Asked Questions

Do you offer services in both official languages?


Yes! We have bilingual Speech-Language Pathologists on the team.




Where do sessions take place?


Due to the current COVID-19 pandemic, we are currently only offering services at the Key to Speech clinic located in Orléans. Services can also be offered via telepractice should this modality be recommended by your assigned clinician.




What are the fees for Speech-Language Pathology Services?


Our rates for Speech-Language Pathology services are competitive and well within the fee guideline recommended by the Ontario Association of Speech-Language Pathologists and Audiologists (OSLA).
1 hour assessment session - $140.00 (it is possible that more than one assessment session be needed)
1 hour therapy session - $130.00
Report writing - $140.00/hr needed to write the report
Consultation (phone calls, e-mails, teacher meetings, etc.) - $130.00/hour
A 1 hour session consists of direct contact time, discussion with parents (as warranted), photocopying, homework, documentation and other session related tasks. A session can therefore finish 10-15 minutes earlier to allow for such services.
Please contact us to receive more information regarding our other services and fees.




Are Speech-Language Pathology services covered by my insurance company?


We do recommend contacting your insurance company prior to your first visit at the Key to Speech clinic to confirm your coverage. Most insurance companies do cover private speech therapy services, however, the percentage and amount of coverage may vary depending on your insurance plan. Our clinic will provide you with a receipt following each session for insurance purposes.




Do I or my child need to be referred to your clinic by a doctor?


A referral from a doctor is not required to begin private speech therapy, although accepted. Keep in mind that your insurance company may need a referral to cover speech therapy services and therefore, it is best to confirm with the insurance company prior to your initial visit with us. Otherwise, referrals can be made yourself by e-mailing us, calling us, or completing our contact form found on our "Contact" page.




Do you offer evening and/or weekend appointments?


We know life can be busy and hectic, especially with kids! From juggling school, work, extracurricular activities, homework and more, we understand that adding speech therapy sessions to your already busy schedule can become quite the Tetris game! To accomodate, we offer, day, evening, and weekend appointments (pending availability).




Where is the clinic located?


The Key to Speech clinic is located in Orléans under the same roof as Echo Audiology and New U Physio. Our address is Unit 1 - 373 Vantage Drive, Orléans, ON, K4A 0J2