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Frequently Asked Questions
My child is French and/or Bilingual. Do you offer services in both official languages?
Yes! Our team is composed of Bilingual (French and English) Speech-Language Pathologists.
Where do the speech therapy sessions take place?
Due to the current COVID-19 pendemic, we are currently only offering services at the Key to Speech clinic located in Orléans. In home, daycares, private schools and/or workplaces are currently on hold until further notice. Speech therapy sessions can also be offered via telepractice, if this modality is recommended by your assigned clinician.
What are the clinic fees for Speech-Language Pathology services?
Our rates for Speech-Language Pathology services are competitive and are well within the fee guideline recommended by the Ontario Association of Speech-Language Pathologists and Audiologists (OSLA).
Are Speech-Language Pathology services covered by my insurance company?
We do recommend contacting your insurance company prior to your first visit to confirm your coverage. Most insurance companies do cover private speech therapy services, however, the percentage and amount of coverage may vary depending on your insurance plan. Our clinic will provide you with a receipt following each session for insurance purposes.
Do I or my child need to be referred to your clinic by a doctor?
A referral from a doctor is not required, although accepted. Keep in mind that your insurance company may need a referral to cover speech therapy services and therefore it is best to confirm with the insurance company prior to your initial visit. Otherwise, referrals can be made yourself by e-mailing us, calling us or completing our intake form on our "Contact" page.
Do you offer evening and weekend appointments?
We know that life can be busy and hectic, especially with kids! From juggling school, work, extracurricular activites, homework, and more, we understand that adding speech therapy sessions into your busy schedule can become a tetris game. We therefore offer day, evening and weekend appointments (depending on availability) to accomodate you and your busy schedule!
Where is the clinic located?
Our clinic is located at Unit 1 - 373 Vantage Drive, Orléans, ON, K4A 3W2. We are located under the same roof as Echo Audiology and NewU Physio.
What is a Speech-Language Pathologist?
A Speech-Language Pathologist (SLP for short) is a health professional who provides assessment, treatment and consultation for communication and swallowing disorders. A SLP can help children (preschool and school-aged) as well as adults with their communication needs.
What is Hippotherapy?
Why are your fees so high?
Our costs cover the time it takes to provide 1:1 services (assessment and/or therapy), interpretation of the results/progress, documentation along with administrative costs. Our rates for Speech-Language Pathology services are competitive and are well within the fee guideline recommended by the Ontario Association of Speech-Language Pathologists and Audiologists (OSLA).